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Perspective (Clayden Financial):

Buying or improving property

Buying your first home, wanting to make improvements to your property, looking to move to a bigger property or purchase a second home, are all likely to be a significant financial events.

There is a wide choice of financial institutions able to provide the money that may be required. In addition, you may wish to protect your ability to pay back the money you have borrowed.

It can therefore be worth your while seeking specialist advice. Within our group of companies, we have expert financial planners who we would be delighted to put you in touch with.

Please also visit our page Protecting you and your Family’s financial future for more information about how we can help with protecting your ability to pay back the money you have borrowed if the unexpected happens.

Perspective (Clayden Financial)

All calls to and from our landlines and mobiles are recorded to meet regulatory requirements.

Perspective (Clayden Financial) is a trading style of Perspective (Central & East) Limited.

Perspective (Central & East) Limited is authorised and regulated by the Financial Conduct Authority. We are entered on the Financial Services Register Number 223377. You can verify our authorisation and permissions by using the FCA Firm Checker.

Perspective (Central & East) Limited is registered in England and Wales Number 03355843. Registered Office: Lancaster House, Ackhurst Business Park, Foxhole Road, Chorley PR7 1NY.

Perspective (Central & East) Limited is a subsidiary of Perspective Financial Group Limited.

Visit the link below for more information on our Privacy Notice.

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What to do if something goes wrong

We always take great care and use best endeavours to make every effort to get things right first time, we appreciate that mistakes can occasionally happen. If you believe something is not correct or you are unhappy with any aspect of our service, please do get in touch with us. Your Financial Planner should be your first point of contact. Alternatively, you can contact their Office Principal using the details provided on this website. We will listen to your concerns and do our best to resolve the matter promptly and fairly.

If you wish to make a complaint, please contact the Complaints Inbox at complaints@pfgl.co.uk and the matter will be handled in line with the complaint handling rules set down by our regulator, The Financial Conduct Authority.

If after your complaint has been investigated, you remain unhappy with our response, you may be able to refer your complaint to the Financial Ombudsman Service, which can be contacted as follows:

The Financial Ombudsman Service, Exchange Tower, 1 Harbour Exchange Square,  London, E14 9SR

Tel: 0800 023 4567

Email: complaint.info@financial-ombudsman.org.uk

Web: www.financial-ombudsman.org.uk/consumer/complaints.htm