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From a mobile: 0330 053 9349

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Welcome — We are now Perspective (Cumbria)

You have reached the former website of Professional Financial Centre (Cumbria) Ltd. We’re pleased to let you know that we are now Perspective (Cumbria), part of Perspective Financial Group Limited (Perspective), the parent company of a well established national network of financial planners and wealth managers with local offices across the UK.

You will continue to work with the same team and receive the same high‑quality, relationship‑led service you’re used to.  Our commitment to supporting your financial wellbeing remains unchanged. By becoming part of Perspective, we can offer you access to wider expertise, resources and support, while maintaining our personalised approach.

You can find our updated contact details and learn more about us here:
Perspective (Cumbria) – Perspective Group (pfgl.co.uk)

Your existing phone numbers and email addresses will continue to work and will redirect automatically.

If you’d like to discuss anything or have questions about your financial plans, your financial planner is here to help. We look forward to continuing to work with you.

 

Perspective (Cumbria)

All calls to and from our landlines and mobiles are recorded to meet regulatory requirements.

Perspective (Cumbria) is a trading style of Perspective (North West) Limited.

Perspective (North West) Limited is authorised and regulated by the Financial Conduct Authority. We are entered on the Financial Services Register Number 229808. You can verify our authorisation and permissions by using the FCA Firm Checker.

Perspective (North West) Limited is registered in England and Wales Number 04719736. Registered Office: Lancaster House, Ackhurst Business Park, Foxhole Road, Chorley PR7 1NY.

Perspective (North West) Limited is a subsidiary of Perspective Financial Group Limited.

Visit the link below for more information on our Privacy Notice.

Privacy Notice

What to do if something goes wrong

We always take great care and use best endeavours to make every effort to get things right first time, we appreciate that mistakes can occasionally happen. If you believe something is not correct or you are unhappy with any aspect of our service, please do get in touch with us. Your Financial Planner should be your first point of contact. Alternatively, you can contact their Office Principal using the details provided on this website. We will listen to your concerns and do our best to resolve the matter promptly and fairly.

If you wish to make a complaint, please contact the Complaints Inbox at complaints@pfgl.co.uk and the matter will be handled in line with the complaint handling rules set down by our regulator, The Financial Conduct Authority.

If after your complaint has been investigated, you remain unhappy with our response, you may be able to refer your complaint to the Financial Ombudsman Service, which can be contacted as follows:

The Financial Ombudsman Service, Exchange Tower, 1 Harbour Exchange Square,  London, E14 9SR

Tel: 0800 023 4567

Email: complaint.info@financial-ombudsman.org.uk

Web: www.financial-ombudsman.org.uk/consumer/complaints.htm