Preston Office
Springfield House
Navigation Way
Preston
Lancashire
PR2 2YP
Telephone: 01772729742
All calls to and from our landlines and mobiles are recorded to meet regulatory requirements.
Perspective (Springfield) is a trading style of Perspective (North West) Limited.
Perspective (North West) Limited is authorised and regulated by the Financial Conduct Authority. We are entered on the Financial Services Register Number 229808. You can verify our authorisation and permissions by using the FCA Firm Checker.
Perspective (North West) Limited is registered in England and Wales Number 04719736. Registered Office: Lancaster House, Ackhurst Business Park, Foxhole Road, Chorley PR7 1NY.
Perspective (North West) Limited is a subsidiary of Perspective Financial Group Limited.
Visit the link below for more information on our Privacy Notice.
We always take great care and use best endeavours to make every effort to get things right first time, we appreciate that mistakes can occasionally happen. If you believe something is not correct or you are unhappy with any aspect of our service, please do get in touch with us. Your Financial Planner should be your first point of contact. Alternatively, you can contact their Office Principal using the details provided on this website. We will listen to your concerns and do our best to resolve the matter promptly and fairly.
If you wish to make a complaint, please contact the Complaints Inbox at complaints@pfgl.co.uk and the matter will be handled in line with the complaint handling rules set down by our regulator, The Financial Conduct Authority.
If after your complaint has been investigated, you remain unhappy with our response, you may be able to refer your complaint to the Financial Ombudsman Service, which can be contacted as follows:
The Financial Ombudsman Service, Exchange Tower, 1 Harbour Exchange Square, London, E14 9SR
Tel: 0800 023 4567
Perspective Financial Group Limited are the data controllers of any personal data you provide to us on this form. For further information on how we use your personal data, please click here to see our Privacy Notice.